Therapist Solutions provides a full suite of services that encompasses the billing cycle of mental health services reimbursement from start to finish. Whether the need is for assistance with one element of managing a practice or a full service billing partner, we allow our clients to customize what works best for their business needs.
The mental health billing team at Therapist Solutions is comprised of an exceptionally knowledgeable staff of insurance specialists with years of experience in the medical, mental health and substance abuse insurance field. Our complete HIPAA compliant electronic claims submission and reimbursement process ensures faster payments and fewer disputed claims.
Therapist Solutions works collaboratively with our clients to understand the inner workings of each particular practice; network participations, office practices, treatment focuses and specialties are all discussed in order to understand how we can best serve you. We then recommend a customized billing plan that is most suitable for the practice needs.
State of the art web-based medical billing software allows our team of specialists to bill your service dates on a daily, weekly, bi-weekly or monthly basis. With your designated Account Manager monitoring clearinghouse reports daily, we increase successful resolution of disputed claims faster which ensures prompt payment.
Therapist Solutions strives to be a complete extension of your practice. We organize and manage detail oriented tasks such as tracking sessions for managed care authorization while alerting our providers of sessions remaining and expiration dates. Reconciling insurance and patient accounts while tracking copays and deductibles allows our clients to be fully focused on client care. Transparency is key; which is why our billing software allows our clients to log into their own database to view patient balances, insurance balances, and view patient benefits. Some of our clients choose to use the built in scheduling feature and most use our systems to pull financial reports in real time. Because we manage the entire billing cycle, our extensive follow up procedures on denied claims assure that our clients are reimbursed on all the services they provide.
Responsiveness and communication are of the utmost importance. We strive to provide immediate resolutions on questions and issues. While each of our clients are assigned a dedicated Account Manager, the entire Therapist Solutions staff is qualified and available through our programs messaging system, phone, email & fax throughout the day. While some of clients choose not to be heavily involved in the billing process, our Account Managers make it a point to provide updates throughout the month to continue our goal of overall transparency. Furthermore, we provide our team continous education of the ever-changing regulations in mental health billing. Because legislative changes affect insurance companies, our team of experts are always a resource for procedure modifications and know exactly how those changes will affect our billing process; resulting in no lag time for payments.